Question: DocumentTools Retrieve doesn't work

Can't seem to get Retrieve from DocumentTools to get any labels from any worksheet.  I just get an error saying unable to retrieve label reference.

with(DocumentTools):

Retrieve("c:/test/test/mw","L1") #sample test file named test.mw in directory test

Here's the same issue (unanswered) way back in 2015 https://www.mapleprimes.com/questions/203811-DocumentTools-Retrieve-Function-Returns

Maybe it's a Windows administrator issue?  Does it work for anyone else?

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